Product Information

Find guides and how-tos for using involve.ai.

Customer Health Dashboard

Account Details view

Key Performance Indicators

Slice and Dice Your Dashboard with Filtered Views

Providing feedback / input into the involve.ai health score

What do the colors mean in the dashboard?

Workspaces

How to Use Smart Emails

How to Use Note Templates

_How to Use Workspace Templates

How to Use Your New and Improved Customer Suggestions

_Workspace Uses & Examples

Machine Learning and Artificial Intelligence

_Machine learning overview

_Normalization - How involve.ai scores your customer data as Low, Medium, or High

_Sentiment

_How involve.ai generates Suggestions / Insights

How we test accuracy and performance_