Engaging with Support

Userlevel 4

Need to open a ticket?

Email with your concern. Be as specific as possible and include screenshots where relevant.


General how-to question?

Post to the Help and Tech Support forum with any technical or how-to questions that others might benefit from seeing answered. If your questions are very specific to your instance or organization or include personal information, you may not wish to post publicly, but we can always convert CI.ty posts into tickets if needed.

Whichever way you choose to engage, our Support and Data Science Consulting teams are eager to help!

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