Goodbye uncertainty…
Most companies have data about their customers. Many track it. A minority even analyze and base decisions on it, but doing so is hard, slow, manual, and quickly stale. Most companies don’t have the time or team-power to do more than analyze bits of data, here and there, spot-check, and then make informed guesses about customers’ health.
Hello clarity!
Involve.ai takes the manual lift, stale data, and – best of all – guesswork out of customer interaction. We provide:
Visibility
See everything from renewal date to product usage to customer sentiment, tracked and reported in a single place.
Segmentation
Rather than relying on arbitrary, one-dimensional measures (ACV, anyone?) to segment customers, let data science do the work of clustering customers based on attributes that your company’s own unique data determines to be meaningful. These segments create, so that benchmarks are meaningful.
Proactive and automated health scoring
Rely on regularly refreshed health scores based on multivariate and predictive data, not intuition-driven, reactive health scoring that needs to be manually updated and validated.
Early warning
Let AI take the lift out of analysis and provide ongoing, highly accurate (>90%!) predictions about customer churn and upsell, and recommendations to improve customer health.
The insights and clarity provided by our dashboard and the collaborative workspaces available to track tasks let your teams unlock more and more value for your customers, at every turn of the relationship.
Learn more
Our website, www.involve.ai, offers more information about who we are and what we do for those of you unfamiliar with involve.ai. But once you’re ready for more, take full advantage of this CI.ty for in-depth customer resources, case studies, and peer guidance, and to become another leader in the Customer Intelligence category.
