Over the past month, our team has been putting together some new resources to help users explore the platform and better understand their data. As a little reward along the way, we’ve created some great new involve.ai badges that you’ll be eligible for as you complete new tasks each week. Here’s an overview for reference: 

Badge 1: Learners (3 steps)

Your Learner’s badge is about getting to know your customer dashboard. Upon logging in, you will see this guide overview that will walk you through the necessary parts to attain your Learner badge. Once you complete the guide, you will be able to collect your badge. 

You can always choose to snooze the guide by selecting REMIND ME LATER or reference it in your CHIA Helpdesk, by clicking the CHIA icon then on Your Onboarding Progress: 

Badge 2: Champion (5 steps)

Once you complete the guide for your Learner’s badge, you will be eligible to receive your Champion badge. Your Champion guide will show you where you can find your AI-generated action items, Suggestions, and where you can see AI identifying your customer’s sentiment. 

Badge 3: Pro (5 steps)

Lastly, you will get the opportunity to earn your Pro badge. Your Pro badge is all about setting up a custom View for yourself and alerts for any data changes. 

Login to your account and get started earning your new badges today!