There is no endpoint to Customer Intelligence. Knowledge and understanding should be forever growing, maturing, and deepening.
During the Evolve stage, we stay closely connected with our clients to ensure you are adding new data sources, finding uncovered insights, and scaling the use of our product to new teams that might benefit from greater Customer Intelligence.
As your organization transforms its Customer Intelligence capabilities, our Customer Success team will maintain bi-weekly or monthly check-ins, Success Plan Reviews, and twice-yearly Value Reviews. You will be able to attribute things like churn or upsell to specific actions and provide leadership to this growing community of Customer Intelligence enthusiasts.
We are thrilled to be your partner on this Customer Intelligence journey!
