We are thrilled to host involve.ai's very own Mary Poppen, Chief Strategy and Customer Officer, alongside seasoned CS/CX leaders, Eric Grunden, Chief Customer Officer at MatrixCare, and Wayne McCulloch, Chief Customer Officer at WalkMe, who will discuss:
Common roadblocks in economic downturns
The impact on how CS functions
Ensuring customers have a consistent experience
How to stay proactive and data-driven in this market